ServiceMaster Opens 'Ground Floor' Downtown


ServiceMaster CEO Rob Gillette gets a warm welcome during the grand opening of the "Ground Floor" on Thursday.
  • ServiceMaster CEO Rob Gillette gets a warm welcome during the grand opening of the "Ground Floor" on Thursday.

On Thursday, ServiceMaster officials unveiled the Ground Floor, an innovation hub that’s now open in the same space that once housed Tower Records in the Peabody Place mall.

ServiceMaster, the Memphis-based home services company, announced just more than a year ago that it would move its global headquarters and about 1,200 employees from offices in East Memphis to the vacant Downtown building. Company officials said they expect to complete the move in the first quarter of 2018.

For many, Thursday’s event inside the space was the first opportunity to see the transformation of the old mall into the company’s new headquarters.

The Ground Floor will serve as a collaborative workspace for tech startups and it will be “an accelerator for local entrepreneurs and IT developers to create an innovation engine that can attract high-tech talent and investment to Memphis.”

“To ServiceMaster, this is more than a new location,” Jamie Smith, ServiceMaster’s chief information officer said in a statement. “ It’s a physical manifestation of our commitment to innovation even in its disruptive forms. Ground Floor is a unique approach, embracing both internal teams and the broader Memphis entrepreneur ecosystem to redefine what is possible in home service experiences.”
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  • Toby Sells

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