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In light of the recent terrorist attacks, officials at Memphis Light, Gas and Water say they have an "increased focus on security measures" at the utility but won't elaborate on what that means. After an inquiry from the Flyer about what additional steps have been taken to protect the utility from terrorist attacks -- particularly biological attacks on the water system -- Mark Heuberger, MLGW's chief communications officer, faxed the following: "MLGW has a very well-trained, professional, and effective security force, which oversees and enforces security measures at the utility on a daily basis. The recent tragic events have brought increased focus to the company's ongoing efforts to protect its facilities, employees, and customers. As a result, the utility has engaged in additional measures across the board to further strengthen the effectiveness of its security activities." Heuberger did not respond to specific questions about whether MLGW had hired additional personnel, installed new security systems, improved existing systems, conducted background checks for employees, or implemented an ID badge system for employees. Nor did he respond to additional calls from the Flyer.

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